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Frequently Asked Questions?

How do I navigate through the system?
There are buttons and menu trees, which enable you to move about the system. Buttons are most commonly found in the job search functions. Menu tress are commonly found when applying for a job or changing your profile information.

Buttons look like this and are usually found near the bottom of the page:

Menu tress look like this and will be found at the top left of the page:

You should not use the browser buttons such as the browser back or forward buttons as they may cause you to lose your data..

Navigating through the site.

There are four basic navigation tools available on the site. At no time should you use your browser navigation buttons such as the green back arrow button as data will be lost.

First, you can use the menu bar, which will change as you move from page to page. The menu will show you the page you are on as well as enable you to move backward or forward.

Second, you can use buttons located on the bottom and sometimes the top of the page to move forward, backward and save your data.

Third, you can use the navigation pane to move to any tab.

Finally, on certain pages you can simply click on the tabs to move from page to page.

If you sign in using a user name and password you will also have a main menu, which will allow you to search, apply or change your personal profile.

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What if I do not have an email address?
A: An e-mail address is required so that we can communicate with you about your application. There are many sources for free e-mail accounts. Use a search engine like Yahoo, Google, or others, to locate these services.

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What if I forget my password? How can I access my data again?
A: An e-mail address is required so that we can communicate with you about your application. There are many sources for free e-mail accounts. Use a search engine like Yahoo, Google, or others, to locate these services.

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How can I find a Job that best suits my interest?
A: Jobs can be filtered by position, experience such as executive, entry level, experienced), by location or by work contract type (intern/co-op, temporary or full time). To view all jobs, simply do not specify any search criteria and select Start Search. You can also search by entering key words e.g. Technician, Forklift, or Engineer.

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How long does the online application process take?
A: If you are applying for the first time, or creating your candidate profile you can expect the online process to take 15-45 minutes. However, if you have your resume in an electronic form such as MS Word, Excel, PDF you can upload it. To save you time, your resume will automatically be entered/parsed into the application and you will only need to review the data on each tab or container to ensure the information uploaded correctly. It is very important you REVIEW your data if you uploaded your resume. Make any necessary corrections during your review.

However, after your profile has been created, applying for a position only takes a moment. The application wizard quickly walks you through your profile in case you have any changes, and then you will just click the apply button to be considered for the position.

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How do I fill out the online application using the application wizard?
A: The instructions on the Notes page of the application wizard and subsequent pages explain how to complete the individual sections. The information can be entered in any order. Use the save button to store any data.

Please note that some answers are mandatory, those fields are marked with an asterisk.

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How do I know that you have received my application?
A: A pop up window thanking you for your application will appear after submission.
In addition, we will send a confirmation that we have received your application to the e-mail address provided. This e-mail is automatically generated and serves as confirmation that your application has be submitted to our system.


If I apply for more than one position, will I be considered for both?
A: Yes, you will be considered for any position you apply for.

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What is the Plastipak Talent Pool and what benefits does it offer?
A: The Plastipak Talent Pool is a forum enabling you to submit your own personal profile to Plastipak and keep it updated. It is called your “candidate profile”. If we do advertise a position requiring your qualifications, we will always have the option of reviewing your profile and contacting you.

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What is a candidate profile?
A: “A Candidate Profile” is your online resume that includes your qualifications, skills, education and career interests. You can create and maintain your profile without actually applying for a specific position. You only have to create your profile once. The profile provides us with a snapshot of your background, which we then refer to during candidate searches. Essentially, it’s a great way to keep your career options open. A Candidate Profile is like sending us your cover letter and resume for consideration in the event of a suitable vacancy.

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How do I change or update my profile?
A: To change information stored in your profile, including personal information and work history, log in to the recruitment system using your User ID and password. Your changes will take effect once you click the save button.

Please note that if you reload your resume it will replace your old resume in the system.

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What happens if I change my candidate profile while an application is pending?
A: Any changes you make to your candidate profile will take immediate effect and be incorporated into previous or pending applications.

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When I try to register, I et the message “This email address is already registered”
A: If this occurs you have already registered with us using this email address. To resolve the problem, simply access the login screen and click “Password Forgotten” and submit for a new password using your e-mail address.

You will be able to reset your password once it is reset.

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Which formats and what size documents can I upload?
A: You can use the standard Microsoft Office programs like Word, PowerPoint and Excel. You can also upload files in the following formats: Rich text format (rtf), plain text (.txt), Portable Document Format (.PDF). Other file formats such as ZIP files cannot be processed. Attachments must not exceed 10MB in size.

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How long will my data be stored?
A: Your data will be stored in our system for two years. If you login and update your profile on a regular basis, you will remain in the database. However, if a profile is not accessed for more than two years, it is deleted.

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Which browsers are supported?
A: The recruitment system supports the following browsers: Internet Explorer 5.0 and higher.

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Other questions?
A: Do you still have unanswered questions in connection with the online application process or your registration with the Talent Pool? If so, please click here to submit your question/issue related to Plastipak careers or call (734) 354-7037.

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