Frequently
Asked Questions?
What if I
do not have an email address?
A: An e-mail address is highly recommended so that we can communicate
with you about your application. If you do not have one there are many
sources for free e-mail accounts. Use a search engine like Yahoo, Google,
or others, to locate these services.
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What
if I forget my password? How can I access my data again?
A:
Click “Password Forgotten” on the logon screen. Enter
your user name and the e-mail address you used when you registered.
A new password will be emailed to you. If you’ve forgotten
your user name or the e-mail address you used, you can contact
our support hotline for additional help.
If the system created a password for you it will prompt you to
change your password the next time you log in.
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How can
I find a Job that best suits my interest?
A: Jobs can be filtered by location and job category. To view
all jobs, simply do not specify any search criteria, leave the
search as the default as all postings and all areas and select Start
Search.
However, if you already applied and are
a returning user you can also search by experience level or
work type (intern/co-op, temporary or full time). Or, you can
search by entering key words e.g. Technician, Forklift, or
Engineer.
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How long
does the online application process take?
A: If you are applying for the first
time, or creating your candidate profile you can expect the online
process to take 15-45 minutes.
However, after your profile has been
created, applying for a position only takes a moment. The application
wizard quickly walks you through your profile in case you have
any changes. You must respond to two tabs, the required tabs are
the QUESTIONNAIRE and EEO tabs. On these tabs you will have mandatory
questions that need to be answered and they are marked with a red
* asterisk. Once you’ve
answered these questions then you will go to the Apply tab, select
how you hear about the job, accept that you read the disclosure
statement and then click the Apply to be considered for the position.
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How do
I fill out the online application using the application wizard?
A: The instructions on the Notes page
of the application wizard and subsequent pages explain how to
complete the individual sections. The information can be entered
in any order. Use the save button to store any data.
Please
note that some answers are mandatory, those fields are marked with
an asterisk.
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How do
I know that you have received my application?
A: A
pop up window thanking you for your application will appear after
submission.
In addition, we will send a confirmation that we have received your application
if you provided an e-mail address. This e-mail is automatically generated and
serves as confirmation that your application has been submitted to our system.
If you did not provide an email we have no way to confirm receipt.
If I
apply for more than one position, will I be considered for both?
A: Yes, you will be considered for any position
you apply for. You can apply for up to three positions at one time.
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What
is the Plastipak Talent Pool and what benefits does it offer?
A: The
Plastipak Talent Pool is a forum enabling you to submit your own
personal profile to Plastipak and keep it updated. It is called
your “candidate profile” and it is created by submitting
a General Application. If we do advertise a position requiring
your qualifications, we will always have the option of reviewing
your profile in the system and contacting you.
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What
is a candidate profile?
A: When you submit a General
Application, you are creating a candidate profile.
“A Candidate Profile” is your online resume that includes your
qualifications, skills, education and career interests. You can create and
maintain your profile without actually applying for a specific position. You
only have to create your profile once. You will create this profile by submitting
a general application.
The profile provides us with a snapshot
of your background, which we then refer to during candidate searches.
Essentially, it’s
a great way to keep your career options open. A Candidate Profile
is like sending us your cover letter and resume for consideration
in the event of a suitable vacancy.
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How
do I change or update my profile?
A: To change
information stored in your profile, including personal information
and work history, log in to the recruitment system using your User
ID and password. Your changes will take effect once you click the
save button. If you want to attach a revised resume you can
delete the old one out of the system.
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What happens if I change my
candidate profile while an application is pending?
A: Any changes you make to your candidate profile will take immediate
effect and be incorporated into previous or pending applications.
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When I try to register, I et
the message “This email address is already registered”
A:
If this occurs you have already registered with us using this email
address. To resolve the problem, simply access the login screen
and click “Password Forgotten” and submit for a new
password using your e-mail address. You will be able to reset
your password once it is reset.
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Which
formats and what size documents can I upload?
A:
You can use the standard Microsoft Office programs like Word, PowerPoint
and Excel. You can also upload files in the following formats:
Rich text format (rtf), plain text (.txt), Portable Document Format
(.PDF). Other file formats such as ZIP files cannot be processed.
Attachments must not exceed 10MB in size.
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How
long will my data be stored?
A: Your data will
be stored in our system for two years. If you login and update
your profile on a regular basis, you will remain in the database.
However, if a profile is not accessed for more than two years,
it is deleted.
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Which
browsers are supported?
A: The recruitment system
supports the following browsers:
-Internet Explorer 5.5 and higher. However, Internet Explorer
6.0 is not recommended as you can experience periodic problems.
Other browsers and older versions do not currently support the
system’s
features and functions.
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Other
questions?
A: Do you still have unanswered
questions in connection with the online application process
or your registration with the Talent Pool? If so, please click here to
submit your question/issue related to Plastipak careers or
call (734) 354-7037.
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